They must have used my Vert as a model for yours because it acts the same way. I wasn't going to take it to the dealership and potentially have it come back worse than when it went in. It isn't so bad that I can't live with it as I have for four years now. I just make sure that the nail on my index finger is slightly longer than all the others.I have had a very similar problem for as long as I've had the car. The trunk won't pop open - most of the time. The button under the dash is better than the fob, but both often require that you kind of grab the edge of the trunk and apply a little upward pressure for the trunk to open.