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I was looking at some parts my '08 and came across this site called PFYC and was going to place the order but there isn't a phone number to call to make the order? I know I am forgetful and mis place my keys all the time these days, did I miss something?
 

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Under their HELP section:

Telephone
We do not offer telephone support or telephone ordering at this time. We've served hundreds of thousands of customers in our 11 years of business operating without telephone support or telephone ordering just like Amazon.com, Buy.com and other successful ecommerce companies and have had excellent results, providing customer service on days and at late hours our competitors are not even around. If you're skeptical, check out our Testimonials section, our reputation on auto related forums and our standing with the BBB. We're enthusiasts and consumers just like you. We believe in doing what we say we'll do. We'll never leave you hanging out to dry. Give our service a try, we'll strive to exceed your expectations.

Thanks for visiting us.
The Staff at PartsForYourCar.com
 

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I've dealt with these guys before, very good service and delivery was pretty fast.
 

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Amazon does indeed have telephone support. I've used it and it is fast, efficient and helpful.
 

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Under their HELP section:

Telephone
We do not offer telephone support or telephone ordering at this time. We've served hundreds of thousands of customers in our 11 years of business operating without telephone support or telephone ordering just like Amazon.com, Buy.com and other successful ecommerce companies and have had excellent results, providing customer service on days and at late hours our competitors are not even around. If you're skeptical, check out our Testimonials section, our reputation on auto related forums and our standing with the BBB. We're enthusiasts and consumers just like you. We believe in doing what we say we'll do. We'll never leave you hanging out to dry. Give our service a try, we'll strive to exceed your expectations.

Thanks for visiting us.
The Staff at PartsForYourCar.com
I just love when when sites brag about testimonials, most if not all of them are written by them! If there is no support phone number you won't find me excited about dealing with that company. Just my 2 cents. There are to many company's who offer phone support, a real human to help you out if needed.
 

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I just love when when sites brag about testimonials, most if not all of them are written by them! If there is no support phone number you won't find me excited about dealing with that company. Just my 2 cents. There are to many company's who offer phone support, a real human to help you out if needed.
I kind of have to agree with you. :beerbang:
 

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I won't say anything bad about these guys because I never bought anything from them.I will say though that I never will buy anything from them because there is no phone number to call.Pay me enough money and I'll say nice things about anybody,anywhere,anytime!:eek2: :bump2:
 

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I won't say anything bad about these guys because I never bought anything from them.I will say though that I never will buy anything from them because there is no phone number to call.Pay me enough money and I'll say nice things about anybody,anywhere,anytime!:eek2: :bump2:
Or save your money and just make up your own testimonials! :food-smiley-019::smilielol5::smilielol5:
 

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Under their HELP section:

Telephone
We do not offer telephone support or telephone ordering at this time. We've served hundreds of thousands of customers in our 11 years of business operating without telephone support or telephone ordering just like Amazon.com, Buy.com and other successful ecommerce companies and have had excellent results, providing customer service on days and at late hours our competitors are not even around. If you're skeptical, check out our Testimonials section, our reputation on auto related forums and our standing with the BBB. We're enthusiasts and consumers just like you. We believe in doing what we say we'll do. We'll never leave you hanging out to dry. Give our service a try, we'll strive to exceed your expectations.

Thanks for visiting us.
The Staff at PartsForYourCar.com
Last time I checked Amazon which does have phone support and Buy.com are HUGE companies. They can't get away with out having phone support because they are credible. But still if a company doesn't have phone support, I won't deal with them. Any the content on web sites boosting them self is like saying you are going to gain 30rwhp from a wonder spark plug. :smilielol5: I'll stick to Ecklers or Zip products, sometimes even WCC has some good prices.
 

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Although I don't pay attention to those testimonials , if there isn't a phone number I too won't deal with that company. Something so simple as a phone number says your legit and customer service is important to you.
 

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Although I don't pay attention to those testimonials , if there isn't a phone number I too won't deal with that company. Something so simple as a phone number says your legit and customer service is important to you.
100% agree with this. Honestly I don't get that. If customer service is important you you, I would have my customers knowing my cell number!
 

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Discussion Starter #16
Thanks for the advice everyone. I got what I needed from Zip Products and one part from Corvette America.
 
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