Feedback about Oracle - Advanced Automotive Concepts
Has anyone else dealt with these people?
Just sent my lights off to AAC for a halo install and lens replacement. I supplied the lenses and talked with the sales dept at AAC for about a month before sending everything in.
It was cheaper to get the halos installed that it is to pay someone to do the lenses alone.
I get an email friday:
We recently received your 2005 Chevrolet Corvette headlights; arrived in good condition. I sent you an invoice. I wanted to notify you too via email that if we do replace the old lens with the new lens, there won't be a warranty seal. Our technicians are going to do the best job possible resealing them, however since the lens won't be the same, we will not offer a warranty on the seal.
Please let me know how you would like to proceed. And also if you would like for us to send you the old lens back to you. It will take approximately ten to fifteen business days before the headlights will be available for shipping. Please let me know if you have any further questions."
So I am a little pissed at this situation. There was never any mention of a warranty being voided before I sent everything in and I was also told that the turn around would be 3 to 5 days.
My car is at the shop waiting on the lights to come back. Just a frustrating situation.